Orders are processed within 48 hours and standard shipping takes 5-7 business days within QLD or 10-14 days for other AUS orders. Expedited shipping is available for an extra fee to receive your order faster.

We offer a 60 day money-back guarantee. If you are not 100% satisfied with any product, return it in its original packaging within 60 days for a full refund or exchange.

Our warranties do not cover the following in any case:

Change of address. Due to a number of reasons, your warranty is only covered for the address your goods were delivered to.

Neglect or misuse. All items of furniture, some more than others, require proper care and maintenance. This includes, but is not limited to, regular cleaning and proper use. Damage caused to your lounge as a result of lack of care or misuse will void your warranty.

Opening or removing parts of your furniture. If you feel something is wrong with your furniture, please contact Free Space Furniture straight away. Attempting to fix it yourself may void your warranty.

Wear and tear. Regular use of lounges, dining tables or other commonly used items of furniture may exhibit signs of wear and tear, including creases, indentations, stretching leather, small marks and other signs. These are not considered defects, and are not covered under warranty.

Defects resulting from usage of your product in conjunction with accessories that are not approved by Free Space Furniturefor use with your product.

Failure of the product arising from incorrect installation or assembly

Accidents, Acts of God, lightning, water, fire, public disturbances, improper ventilation, voltage fluctuations or any cause beyond the control of Free Space Furniture or your product

Unauthorized modifications, of any kind, carried out to the product